Shipping & Returns

Delivery times
After order confirmation, the buyer will be informed of the delivery time that depends on the type of product.
If Mestre d’Armas cannot satisfy the entire order within the stipulated period, the new delivery period will be communicated to the buyer, leaving at his discretion the possibility to wait or cancel the order and receive the refund of the payment made.


International expedition
International orders are dispatched through transportation systems appropriate to the size and weight of the goods. Some goods may require additional transport costs, either due to their size, weight or specificity. All shipping charges will be communicated in writing to the buyer for approval, after which the order will be shipped.


Taxes and fees
International orders are subject to customs duties and taxes. The buyer is responsible for paying the applicable obligations, including taxes and other fees.


National Expedition
National orders are shipped, using transport systems appropriate to the size and weight of the goods. Some goods may require additional transport costs, either due to their size, weight or specificity. All shipping charges will be communicated in writing to the buyer for approval, after which the order will be shipped.


Return conditions:
Due to the specificity of the articles marketed by Mestre d’Armas, returns are only accepted in the following circumstances:
- The product shipped is damaged due to a proven manufacturing defect.
- The characteristics of the product sent, do not correspond to those described in the Online Store
- Returns of products subject to special requests, personalized or made to measure are not accepted.
- Products must be returned under the same conditions of receipt and properly packaged
- We recommend that you send the product through an insured carrier. We are not responsible for the loss or damage caused to the product during its transportation.